FAQ

If you cannot find the answer to your question please contact us where we are more than happy to help

We will always do our best to adjust your photograph to fit your chosen product, however this is not always possible. Please read through our photo requirements below and always try to send a high resolution and sharp photograph for best results

Keyrings

We recommend that you send us a cropped photo in the shape of a square, if you do not have the correct type of photo for us to use we will try to adjust and crop your photo to fit best on the keyring which may mean you may lose some outer parts of the image.

If there are multiple subjects in the photo then these would need to be close to each other so that that can both fit onto the product.

If the photo that you have sent us is not suitable then we will contact you to discuss an alternative option.

Landscape Slate Rock Photos

For these we need a landscape photo, some of the top and bottom of the photo may be lost due to fitting the photograph onto the product.

If the photo that you have sent us is not suitable then we will contact you to discuss an alternative option.

 

If you would like a preview of the finished product to see how its looks or have any other special requirements please email us at info@personalisedprint.com or add it to the orders notes on the checkout page.

Where applicable you can customise your product with any colour from our colour picker. Due to differences on how your computer screen and printers display colours they may look slightly different on the final product.

The size of the font on the final product maybe smaller or larger depending on the length of the text you want to include.

If you have any questions or special requirements please contact us

If you can’t see the product or design you want then no worries. Drop us a email or message and we will see what we can do.

If you would like to see how the design would look before it is printed then simply add a request in the order notes in the checkout screen.

We will send you a mockup of how the design will look once the photograph has been cropped.